Documents are a big deal in our home. For me at least, they are. I’ve had some complications with my own documents so I make sure everything is in order for the kids and Oliver. It used to be hard to be able to even just get your birth certificate but today it’s faster and easier than you’d expect. The one place to go to for your document needs is the NSO Helpline.
Pilipinas Teleserv, the contact center for NSO Helpline has partnered with National Statistics Office, the Department of Foreign Affairs, the POEA, Civil Service Commission, BIR, DTI, PhilHealth, NCC, DOH, the Government Service Insurance System, the Securities and Exchange Commission, and the DPWH over the last decade to ensure a better and quicker process.
The services readily available to us, moms are:
If you need an NSO birth certificate for travel, passport, enrollment, claims, ID application, or VISA processing, going to the nearest NSO Serbilis Outlet is a sure way of getting your hands on that very important document.
However, getting to the nearest NSO Serbilis Outlet is becoming quite a challenge nowadays, with MRT-related concerns all over the news and the ever present traffic jam of the city an omnipresent fact of life. Of course, when you successfully arrive at your destination, queuing in line and waiting for the processing is part and parcel of the experience. Add all the effort and expenses, and probably the need to apply for work leave, and you dedicate a day’s worth of your life just to get a copy of your NSO document.
But what if all you need to do is to sit down, open your computer and open the browser www.nsohelpline.com side by side with your Facebook browser? What if you can apply for your NSO birth certificate by clicking and typing the needed info in one easy online form? What if all you need is one click or phone call to (02) 737-1111 and your NSO birth certificate will be delivered to you in 2-3 days right at your doorstep, anywhere in the Philippines? Now that ain’t so hard. It would probably take about 15 minutes of your time, without having to apply for work leave mind you because you can do it anytime 24/7.
DFA Passport Appointment System
Getting a passport is better and easier now more than ever. Before you even get to the DFA, you will be informed of your assigned date and time, eliminating the need for long queues and ensuring convenient and efficient processing. Plus, you have the choice of numerous DFA passport processing locations to choose from like DFA ASEANA, DFA Manila, DFA Megamall, DFA Ortigas, DFA Cubao, and DFA Alabang.
Quick, simple, and empowering, the service allows you to choose the date, time, and location at your convenience all in one click. And if you want to talk to someone, simply call the hotline (02) 737-1000 to get assistance from their Customer Care Officers. You can also enjoy the benefit of getting your passport delivered to your doorstep, no need to go back to the DFA for claiming.
GSIS Contact Center
From September 2012 until March 2014, Pilipinas Teleserv managed the Philippine Government’s ambitious Contact Center ng Bayan project, a national helpdesk that utilizes citizen vigilance to keep government offices and agents accountable for their actions. Concerned citizens can lodge complaints and request for information via the hotline, SMS, and email.
SEC Express System – Online Processing and Delivery of SEC Documents
SEC documents can now be requested online. There’s no need to go to the SEC to get plain or authenticated copies anymore. Documents like articles of incorporation/partnership, by-laws, general information sheet, increase/decrease of capital stock, audited financial statements, registration data sheet, resolution (minutes), secretary’s certificate, board resolution, and other documents can now be requested easily. You may call 737-8888 Monday to Saturday, from 8am to 5pm.
Document requests are easy to pay for now, too. You can pay for your document requests using VISA or MasterCard. Your documents will be delivered anywhere in the Philippines within 3 working days.